Returns & Exchanges
At Neurogum, we want you to feel as confident in our apparel as you do in your daily performance. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all unworn items.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Package Your Items
Place the items in their original packaging with all tags attached to ensure the product remains in resellable condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it, and securely affix it to the outside of your return package.
Drop Off and Track
Leave your package at any authorized carrier location and keep your tracking number handy until your refund or exchange is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing